Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

  • @Darkassassin07@lemmy.ca
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    1561 year ago

    According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales.

    Lmao.

    • Eager Eagle
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      1 year ago

      idk…

      According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales. Amazon called this characterization inaccurate, and disputes how many purchases require reviews.

      if Amazon wasn’t the source of this number, where is it coming from?

      • @schmidtster@lemmy.world
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        171 year ago

        Amazon was using people to train the model, so at the starts it would be 100%, but eventually the goal would be to get near zero, maybe the average was 70% but when the ended it was near 40%?

      • @errer@lemmy.world
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        41 year ago

        If the numbers don’t match your narrative, just make them up! That’s the Gizmodo way.

      • @Darkassassin07@lemmy.ca
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        21 year ago

        Probably the ‘1000 people in india’ reviewing that footage.

        The rest of the articles linked in the above one are pay walled and I don’t care enough to dig further.

    • @pedroapero@lemmy.ml
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      1 year ago

      This feels so creepy to, being watched spending your money by slaves on the other side of the globe, and Amazon pretending it to be automated !

    • @Brkdncr@lemmy.world
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      31 year ago

      I sat in front of one of these ideas at an airport. People are just dumb. They couldn’t figure out how to get into the store. They didn’t understand how to pay by just leaving.

      • @DeathsEmbrace@lemmy.ml
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        371 year ago

        Never blame people for an issue with a system. If you have to blame the people then just admit your system is shit. It’s called idiot proofing and when theirs a bigger idiot proof it some more.

        • @BearOfaTime@lemm.ee
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          141 year ago

          I’ve said the same elsewhere, and the idiots here downvote to oblivion.

          It’s so weird. This is a basic rule of building anything that engages with the public. How can anyone assume that everyone will simply “get” how an interface works?

  • @Garbanzo@lemmy.world
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    591 year ago

    The Amazon near me has a “Just Fuck Off” policy. They redecorated the old Toys R Us building a few years ago and then never bothered to open the store.

  • @knotthatone@lemmy.one
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    271 year ago

    It’s a shame this isn’t working out, I was really hoping it would turn out to be a better way of doing self-checkouts.

    The little convenience store on my way to work is nice, but I guess it falls apart in a larger store situation.

  • @hark@lemmy.world
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    231 year ago

    I remember when this was going to be the future of physical retail and that it was part of the massive loss of jobs we would supposedly experience due to full automation. It reminds me of the hype surrounding AI and the overestimation of its capabilities and underestimation of its problems.

  • TherouxSonfeir
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    211 year ago

    What is preventing someone from just walking into a random store with no Amazon account and walking out with stuff?

    • @glitch1985@lemmy.world
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      171 year ago

      The one I went to had a turnstile after you walk though the front door so you needed to scan the code from the app.

  • @Furbag@lemmy.world
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    201 year ago

    “Just walk out” was a cool idea, but I’m not sure the way they tried to implement it would have ever been successful even if they had perfected the technology. The fact that they tried to disguise it as a fully automated system when they had a team of thousands of people overseas analyzing the footage is disturbing. I like the idea of just having the scanner in the basket much better. It’s still more convenient/efficient than a checkout line or a kiosk and it helps you keep track of your total balance.

    I’ve never actually been to one of these stores. They seem pretty scarce.

    • @dyc3@lemmy.world
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      31 year ago

      My university just finished replacing one of the on campus convenience stores with a “just walk out” thing. The experience just felt kinda weird overall.

  • @LordCrom@lemmy.world
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    191 year ago

    All this complexity and expensive tech just to avoid paying a couple of cashier’s and bagboys. It amazes me

    • @frezik@midwest.social
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      51 year ago

      They couldn’t train an AI well enough to replace humans in the loop. That suggests it was a bad idea from the start. If it were possible at all with the current state of the art of AI, Amazon would be one of the companies that could do it.

  • @venusaur@lemmy.world
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    1 year ago

    It worked really smoothly for me…the one time I went cuz it was such a depressing experience. Don’t get me wrong tho. I love self checkout. Amazon store sucks.

      • @venusaur@lemmy.world
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        71 year ago

        It just feels sad in there. The colors are sad, the products are boring, the cameras all over are dystopian. Even though there were other people there, it felt isolating. Too sterile.

        • @ripcord@lemmy.world
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          11 year ago

          Gotcha. Never seen anything on them except this story (and maybe another at some point that mentioned they were opening some), so was curious.

          • @venusaur@lemmy.world
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            11 year ago

            For sure. It’s an interesting concept but I enjoy going to the grocery store and this didn’t feel right.

  • @flames5123@lemmy.world
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    91 year ago

    Damn… I go to a corner store Amazon Go almost every time I go into the office for a flavored seltzer. They have dog treats and my my dog loves going there every time.

    I hope this is one of the convenience stores that it keeps open.

    It was weird that last year they reversed the way you pay, making you pay/scan your code on the way out. So backwards to the “just walk out” motto. They went back on it less than 6 months later.

    • @ExfilBravo@lemmy.world
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      121 year ago

      If they lose even a cent doing something new its right back to the old way every time. Can’t let the share holders down I guess.